Company name: CAMBRIDGE GALLSTONE CLINIC LIMITED
Company number: 16381708
Registered address: 40 Langham Road, Cambridge, United Kingdom, CB1 3SE
Website: https://siongsengliau.co.uk/
Contact for privacy matters: secretary@siongsengliau.co.uk

What this policy covers

This policy explains how we handle personal data when you use our website and contact us. It applies to UK users and is written to meet the UK GDPR and the Privacy and Electronic Communications Regulations (PECR).

Personal data we collect

Information you provide — for example your name, email address, phone number and the content of your message when you use our contact form or email us.

Usage and device data — basic information about how you use our site (pages viewed, links clicked), your approximate location derived from IP address, and your browser/device type. This may be collected by cookies and similar technologies. Non-essential cookies are only used with your consent.

We do not intentionally collect special-category data via the site and we do not create customer accounts or take card payments on the website.

How we use your data and our legal bases

To run the website and respond to enquiries — to provide information you request and to operate, maintain and secure the site. Legal bases: contract and legitimate interests.

Security and fraud prevention — to protect the site, our users and our business. Legal bases: legitimate interests and, where required, legal obligation.

Analytics and improvements — to understand site usage and make improvements. These activities use non-essential cookies/identifiers only with your consent (you can withdraw it at any time).

We do not sell your personal data.

Sharing your data

We share personal data with trusted service providers acting under contract as our processors, for example website hosting and security, email delivery, and (if enabled) analytics. They must keep your data secure and use it only on our instructions. We may also share data if required by law or in connection with a business transfer (e.g. merger or acquisition).

International transfers

Your data may be processed outside the UK. Where we transfer UK personal data to a country that does not have UK adequacy regulations, we use appropriate safeguards such as Standard Contractual Clauses. You can contact us for details.

How long we keep data

We keep personal data only for as long as needed to deal with your enquiry, operate and secure the website, and meet legal or regulatory requirements. We then delete or anonymise it.

Your rights

You have the right to access, correct, erase, restrict or object to our processing, and to data portability. Where we rely on consent you may withdraw your consent at any time. To exercise your rights, contact us at secretary@siongsengliau.co.uk. You also have the right to complain to the Information Commissioner’s Office (ICO) (www.ico.org.uk).

Cookies

We use cookies and similar technologies. Essential cookies are needed for the site to work. Analytics/marketing cookies are optional and are only set with your consent via our cookie banner. You can change your choices at any time using the Cookie Settings link available from the banner or in our footer. Where supported, we honour browser opt-out signals such as Global Privacy Control (GPC).

Third-party links

Our site may contain links to other websites we don’t control. Their privacy practices apply when you visit them.

Children

Our website is not directed to children under 18 and we do not knowingly collect their data. If you believe a child has provided us personal data, please contact us so we can delete it.

Changes to this policy

We may update this policy from time to time. If we make material changes we will provide a clear notice on the site.

Contact

Questions about this policy or your data? Email secretary@siongsengliau.co.uk.